For Cerner’s support and commitment to our clients regarding COVID-19, see the Cerner COVID-19 Response Center page on Cerner.com to access Cerner Recommendations, FAQs, and Lessons From the Field and visit the COVID-19 Client Collaboration Forum to ask questions and share experiences.


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  • Managing Your Availability in On-Demand Video Visits as a Provider
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Select Start Rounds to set your status to Available. Available is displayed next to the Stop Rounds button with a green check mark.

Select Stop Rounds to set your status to Not Available. Not Available is displayed next to the Start Rounds button with an empty circle. When you are not available, no additional patients are added to your Waiting Patients list. Patients already on your list are unaffected.